Terms & Conditions

1. Definitions

In these Terms and Conditions:

• "Agreement" means these Terms and Conditions together with any engagement letter or statement of work
• "Client" means the individual or organization engaging our services
• "Services" means the business consulting services provided by Corwyn
• "We," "Our," "Us" refers to Corwyn
• "Website" refers to our online presence
• "Deliverables" means reports, recommendations, and other work product provided under an engagement

2. Acceptance of Terms

By accessing our website, contacting us, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not use our services.

You must be at least 18 years of age and have the legal capacity to enter into contracts in your jurisdiction. If you are accepting these terms on behalf of an organization, you represent that you have authority to bind that organization.

3. Services Description

Corwyn provides professional business consulting services focusing on stakeholder relations, policy engagement, and institutional partnerships. Our services include:

• Stakeholder Relations Assessment
• Policy Engagement Strategy Development
• Institutional Partnership Advisory
• Related consulting services as agreed upon in writing

Specific services, scope, deliverables, timeline, and fees are defined in individual engagement letters or statements of work. These Terms and Conditions apply to all services unless modified by written agreement.

4. Engagement Process

Consulting engagements typically follow this process:

1. Initial consultation to understand client needs and objectives
2. Proposal outlining scope, approach, timeline, and investment
3. Engagement letter formalizing the agreement upon client acceptance
4. Service delivery according to agreed scope and timeline
5. Presentation of findings and deliverables
6. Follow-up consultation as specified in the engagement letter

5. Payment Terms

Unless otherwise specified in the engagement letter:

• Fees are quoted in Canadian Dollars (CAD)
• Payment is due within 30 days of invoice date
• A deposit of 50% may be required before work commences
• Additional expenses (travel, materials) will be billed at cost with prior approval
• Late payments may be subject to interest charges of 1.5% per month

All fees are exclusive of applicable taxes unless stated otherwise. Clients are responsible for all applicable taxes.

6. Client Responsibilities

Clients agree to:

• Provide accurate, complete, and timely information necessary for service delivery
• Grant reasonable access to relevant personnel, documents, and systems
• Designate a primary contact for the engagement
• Respond to information requests within agreed timeframes
• Maintain confidentiality of our methodologies and proprietary approaches
• Use deliverables solely for the purposes specified in the engagement

7. Intellectual Property

Our Intellectual Property

We retain all rights to our methodologies, analytical frameworks, tools, templates, and general knowledge developed through our consulting practice. This intellectual property remains our exclusive property regardless of its application in client engagements.

Client Rights to Deliverables

Upon full payment, clients receive a non-exclusive license to use deliverables (reports, recommendations, analysis) for internal business purposes. Clients may not resell, redistribute, or use deliverables for purposes beyond those specified in the engagement letter.

Client Information

All materials, information, and data provided by clients remain their property. We may retain copies for record-keeping purposes as required by professional standards and legal obligations.

8. Confidentiality

We maintain strict confidentiality regarding client information and engagement details. Specific confidentiality obligations are typically outlined in separate non-disclosure agreements or engagement letters.

We may disclose confidential information when:

• Required by law or court order
• Necessary for professional quality assurance or peer review
• Client provides written consent
• Information becomes publicly available through no fault of ours

9. Disclaimer of Warranties

Our services are provided on an "as is" basis. While we strive for accuracy and quality in all deliverables, we make no warranties, express or implied, regarding:

• Specific outcomes or results from implementing our recommendations
• Completeness or accuracy of information provided by third parties
• Future events, regulatory changes, or stakeholder actions
• Website availability or error-free operation

Our recommendations represent professional opinions based on information available at the time of engagement. Implementation success depends on factors outside our control.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from or related to our services shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim.

We shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Lost profits, revenue, or business opportunities
• Damages resulting from client's implementation decisions
• Third-party claims arising from client's use of deliverables
• Events beyond our reasonable control (force majeure)

11. Professional Standards

We conduct our practice in accordance with:

• Professional codes of conduct for business consultants
• Ethical standards of the Canadian Public Relations Society
• Applicable laws and regulations in our jurisdictions of operation
• Industry best practices for stakeholder engagement consulting

We maintain professional indemnity insurance appropriate to our practice.

12. Termination

By Either Party

Either party may terminate an engagement with 14 days written notice. Upon termination:

• Client shall pay for all services rendered to the termination date
• We will provide work-in-progress deliverables in their current state
• Confidentiality obligations continue beyond termination
• Intellectual property rights remain as specified in Section 7

For Cause

Either party may terminate immediately if the other party materially breaches these terms and fails to remedy the breach within 14 days of written notice.

13. Dispute Resolution

In the event of any dispute arising from these terms or our services:

1. Parties will first attempt to resolve the matter through good faith negotiation
2. If negotiation fails, parties may pursue mediation before a mutually agreed mediator
3. Mediation costs will be shared equally unless otherwise agreed
4. If mediation is unsuccessful, disputes shall be resolved through binding arbitration or litigation as specified below

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any legal proceedings shall be brought exclusively in the courts of Ontario, and parties consent to the jurisdiction of such courts.

15. General Provisions

Entire Agreement

These Terms and Conditions, together with any engagement letter, constitute the entire agreement between parties regarding services and supersede all prior agreements and understandings.

Severability

If any provision is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

Assignment

Clients may not assign their rights or obligations without our prior written consent. We may assign our rights and obligations to a successor entity.

Notices

All notices shall be in writing and delivered via email or registered mail to the addresses specified in the engagement letter.

16. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website with an updated "Last Updated" date. Material changes will be communicated to active clients.

Continued use of our services after changes indicates acceptance of modified terms. Changes do not apply retroactively to existing engagements unless mutually agreed in writing.

17. Contact Information

For questions regarding these Terms and Conditions, please contact: